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Whether you're a Social Curator member or we're meeting for the first time, the Customer Success Team is here to help.

Customer support

Already a Social Curator subscriber? Allow our team to help you with anything you need!

perfect for:

  • Questions regarding how to access the resources or Community

  • Any tech trouble regarding your account

  • Brand new subscribers who want to know where to begin

CHAT HOURS:
M - F: 9am – 5pm (Pacific Time)

You can also email us at help@socialcurator.com!

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ALREADY A MEMBER?

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Thinking of joining? We'll answer your questions to determine if Social Curator is right for you!

perfect for:

  • Those looking for a sneak peek of the Social Curator experience

  • Those without an account who want to learn about our resources

  • Questions about whether Social Curator is right for you

CHAT HOURS:
M - F: 9am – 5pm (Pacific Time)

You can also email us at help@socialcurator.com!

chat with support

THINKING OF JOINING?

SEE HOW SOCIAL CURATOR HAS HELPED FELLOW BUSINESS OWNERS IN YOUR INDUSTRY.

FREQUENTLY ASKED QUESTIONS

+ CAN I CANCEL or upgrade MY subscription AT ANY TIME?

If you join as a monthly user to witness your own business transformation at $49/month, you can cancel at any time. You may also upgrade to an annual subscription at any time for some major savings, special bonuses, and early access to issues each month!

+ What’s the difference between Social Curator and Social Curator Courses?

Social Curator Courses contain video lessons and workbooks to educate you on various social media marketing topics. Social Curator is a monthly subscription that provides you with customizable caption templates, lifestyle photos, Instagram story sets, daily bite-sized actions to take on social media, and a monthly marketing action plan to save you time when using social media for your business. To get the full scope of our social media strategy, with your purchase of any Social Curator Course, you will receive two months of access to Social Curator for FREE! Your subscription to Social Curator can be cancelled at any time.

+ HOW DOES SOCIAL CURATOR WORK?

Your $49 per month or $499 annual Social Curator subscription includes: a monthly marketing Action Plan, access to a Photo Gallery of thousands of Lifestyle Photos, 30 Caption Templates, 5 Instagram Story Templates, as well as Group Coaching sessions and Accountability calls so you have EVERYTHING you need to show up on social consistently. To learn more about how Social Curator works, read on HERE!

+ HOW/WHEN WILL I BE BILLED FOR MY SUBSCRIPTION?

When you join Social Curator, you are charged the day you sign up to receive access to the current month’s issue. Then you will be charged on a monthly basis on the same day each month going forward. Example: If you join on May 10th, all subsequent monthly charges will be on the 10th of the following months of your subscription.

+ AS A NEW SUBSCRIBER, DO I HAVE ACCESS TO PAST ISSUES OF SOCIAL CURATOR?

You only have access to the captions, marketing plans, and story sets you’ve purchased through your Social Curator subscription; however, you WILL receive access to all past photos given in each issue in a 5,000+ Photo Gallery! In order to access past issues, simply sign into your Social Curator Dashboard, go to “Shop”, and purchase any issue you’d like access to.

+ WILL THIS WORK FOR MY INDUSTRY?

The content provided in Social Curator can be customized for nearly every industry and business type. Browse through some of our most popular industries >>HERE<< to see how real curators are using Social Curator for their business and how you can do the same!

+ WHAT IS THE COACHING AND COMMUNITY LIKE?

The Social Curator Community is often referred to as the best part of the subscription! Held in a private members-only Facebook group, every month you have the chance to participate in live Group Coaching with Jasmine Star to ask questions, build your business, and implement what you’re learning in that month’s Action Plan. We have additional events every month including a customizing captions class where members plan a week of social media posts in one hour as well as Implementation Calls that allow members to collaborate and cowork together. To get a glimpse inside the Social Curator Community, click >>HERE!<<

+ Do I need to give photo credit when I post?

Nope! These images and captions are ALL YOURS and no credit is needed. You can post them on your social media platforms, website and marketing materials as long as there is no watermark to indicate the content is your own. Edit the photos to make them match your brand or post them as they are, the choice is up to you!

GET YOUR FREE 7 DAY CONTENT PLANNER 

In our 7 Day Content Planner, you’ll learn how to plan a week’s worth of social media posts in one sitting, PLUS you’ll receive 7 customizable caption templates designed to get people talking back to you!

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